Metro-West Appraisal taps a la mode’s TOTAL and Mercury Network to provide highest quality appraisal


Naples, FL — a la mode announced today that Metro-West (, the largest independent staff appraisal firm in the nation, now provides staff appraisers with a la mode’s full suite of software, including TOTAL formfilling products, eliminating the previous requirement to use ACI software.  The TOTAL family of software products is the dominant appraisal report platform in the industry, used by more than half of all appraisers nationwide.  In conjunction, Metro-West has launched a MercuryDirect plugin with Mercury Network to ensure the highest quality appraisals for its growing list of lenders.  

Metro-West’s new MercuryDirect plugin will leverage Mercury Network’s direct connection to the appraiser’s desktop to streamline compliant appraisal delivery, and accelerate turn times.  The plugin runs Metro-West’s customized review rules on reports while still at the appraiser’s desktop, eliminating the time consuming revision request cycle.  

“As our client list grows,  we’re hiring more of the best staff appraisers, and we have to effectively scale our review and quality control operations to keep extremely short turn times”, noted Benjamin Schomer, Vice President Business Development at Metro-West.  “By removing our old ACI formfilling software restriction, we can work with far more appraisers.  The one-two combination of more appraisers and faster turn times positions Metro-West to continue its phenomenal growth.” 

“With the MercuryDirect plugin and their adoption of TOTAL to expand their reach to the majority of the nation’s appraisers, Metro-West has the right technological foundation to continue to expand very quickly, and very successfully”, said Jennifer Miller, president of a la mode’s Mortgage Solutions Division. 

a la mode's Mercury Network is the nation's premiere Vendor Management Platform in the appraisal and BPO industries, offering both interfaceless "black box" MercuryDirect services and APIs, as well as “turn key” MercuryManaged Web front ends for use by loan officers and compliance staff.  Mercury has been used in both capacities by a lengthy roster of the nation's largest lenders and AMCs, as well as by numerous community banks, credit unions, wholesale and correspondent lenders, and mortgage brokers, simplifying full compliance with appraisal independence standards and banking security regulations.  It’s been used by more than 200,000 mortgage professionals since 2002 to automate the full “round trip” of tens of millions of appraisals.  For more information, visit
About a la mode
Celebrating 27 years as a mission-critical workflow technology leader in the real estate and mortgage industries, a la mode’s products are used by hundreds of thousands of appraisers, salespeople, inspectors, and lending professionals to power more than 50% of all residential real estate transactions in the US each year. a la mode's flagship product for the lending industry is its Mercury Network, the nation's premiere valuation Vendor Management Platform with almost 30,000 transactions a day. In the appraisal sector, its TOTAL desktop software line is dominant, used by more appraisers than all other brands combined. And in the agent market, a la mode’s Broker Reciprocity and Analytics products enjoy top-tier direct access to MLS listings and sales data via integration contracts with local boards serving more than 500,000 licensed salespeople nationwide.

a la mode is headquartered in Naples, FL, with additional offices and approximately 200 employees located in Oklahoma City, Salt Lake City, and Washington, DC. For more information about the company, visit

All product and company names herein may be trademarks of their registered owners. 

Press inquiries, contact:
Molly Dowdy
EVP, Marketing
a la mode, inc.
About Metro-West
Metro-West is the Largest Independent Staff Appraisal Firm in the Nation. A Company with Traditional Values, State-Of-The-Art Technology and Industry Leading Valuation Products. Metro-West has an Average Staff Tenure of 7.5 Years, with Branch Offices Located in 27 States, 50 Major Metro Markets and 185+ and Growing.